Privacy Policy


Additional information on data protection

You will find information about what is done and not done with your personal data on this website here.

This policy explains how the personal information of all individuals who interact with CLAUDIA DESCAMPS MORAL through this website will be treated and protected. Please read all sections of the legal notice, the cookie policy, and this privacy policy before using this website.

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR) and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, CLAUDIA DESCAMPS MORAL informs you that by accepting this privacy policy, you provide your express, informed, free, and unequivocal consent for the data you provide, and which are subject to the security, technical, and organizational measures provided for by current regulations, to be processed by CLAUDIA DESCAMPS MORAL as the data controller.


Who is the responsible for this website?


What Personal Data is Collected on this Website?

For the purposes outlined in this privacy policy, CLAUDIA DESCAMPS MORAL collects and processes the following personal data, depending on the different products or services you request on this website:


On what Legal Basis are these Data Processed?

We process your personal data based on the following legal grounds:


For what Purposes will we Process your Data?

On this website, there are different forms, and the information collected from each form will be used as follows:


Retention period of personal data


What are your rights regarding the use of your data?

Any individual has the right to obtain confirmation from CLAUDIA DESCAMPS MORAL as to whether or not personal data concerning them is being processed.

Individuals have the right to:

If consent has been given for a specific purpose, the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

If you believe your rights regarding the protection of your personal data have been violated, especially if you have not received satisfaction in exercising your rights, you can file a complaint with the competent Data Protection Authority through their website: https://www.aepd.es/es

To exercise these rights, you can write to info@joiaimmobiliaria.com

A form for exercising these rights is available; you can request it via email or, if preferred, use forms provided by the Spanish Data Protection Agency or third parties.

These forms should be electronically signed or accompanied by a photocopy of your ID.

If someone is representing you, they must attach a copy of their ID or the form must be signed with their electronic signature.

Forms can be submitted in person, sent by mail, or emailed to the address of the responsible party listed at the beginning of this text.


Notification and declaration of security breaches

At CLAUDIA DESCAMPS MORAL, we implement appropriate security measures at the risk level to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks associated with processing and the nature of personal information. However, if CLAUDIA DESCAMPS MORAL determines that your service data has been misappropriated (even by an employee of CLAUDIA DESCAMPS MORAL), exposed through a security breach, or acquired improperly by a third party, CLAUDIA DESCAMPS MORAL will immediately inform you of such security breach, misappropriation, or improper acquisition.


To which recipients will your data be disclosed?

Many tools used on this website for data management are contracted by third parties. To provide strictly necessary services for the development of activities, CLAUDIA DESCAMPS MORAL shares data with the following service providers under their respective privacy conditions.

External service providers (for example, payment processing services, order processing, analytics, marketing campaign management, website management, email distribution, and other similar service providers) so that they can perform business functions on behalf of CLAUDIA DESCAMPS MORAL

The web development and maintenance company, or the hosting company, may occasionally have access to this website. They have signed a service contract that obliges them to maintain the same level of privacy that applies to the processing carried out on this website.

Any international data transfers resulting from the use of tools or service providers will adhere to the Privacy Shield agreement, which ensures that American software companies comply with European data protection policies regarding privacy, confidentiality, and data security.

Specifically, this website uses the following tool:


Secrecy and data security

joiaimmobiliaria.com is committed to the use and processing of the user's personal data while respecting its confidentiality, in accordance with their purpose. We also commit to fulfilling our obligation to store them and take all measures to prevent alteration, loss, unauthorized access, or processing, in accordance with the current data protection regulations.

This website includes an SSL certificate. This is a security protocol that ensures your data travels intact and securely. In other words, data transmission between a server and the web user, as well as feedback, is fully encrypted.

joiaimmobiliaria.com cannot guarantee the absolute impregnability of the Internet network, and therefore, data breaches through fraudulent access by third parties.

Regarding the confidentiality of processing, CLAUDIA DESCAMPS MORAL will ensure that anyone authorized by CLAUDIA DESCAMPS MORAL to process customer data (including their staff, collaborators, and service providers) will be under an appropriate obligation of confidentiality (whether contractual or legal).

In case of any security incident, upon becoming aware, CLAUDIA DESCAMPS MORAL must notify the customer without undue delay and provide timely information related to the security incident as it is known, or when reasonably requested by the customer.


Accuracy and truthfulness of data

As a user, you are solely responsible for the accuracy and correctness of the data you submit to joiaimmobiliaria.com, thereby releasing CLAUDIA DESCAMPS MORAL (CLAUDIA DESCAMPS MORAL) from any liability in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the provided personal data and commit to keeping them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

Revocability

The consent provided, both for data processing and data sharing of the interested parties, can be revoked at any time by notifying CLAUDIA DESCAMPS MORAL (CLAUDIA DESCAMPS MORAL) according to the terms established in this privacy policy for the exercise of ARCO rights. Such revocation shall not have retroactive effects under any circumstances.

Changes in the privacy policy

CLAUDIA DESCAMPS MORAL reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as industry practices. In such cases, any introduced changes will be announced on this page with reasonable advance notice before implementation.


This privacy policy was last updated on 24/07/2023.