Privacy Policy
Additional information on data protection
You will find information about what is done and not done with your personal data on this website here.
This policy explains how the personal information of all individuals who interact with CLAUDIA DESCAMPS MORAL through this website will be treated and protected. Please read all sections of the legal notice, the cookie policy, and this privacy policy before using this website.
In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR) and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, CLAUDIA DESCAMPS MORAL informs you that by accepting this privacy policy, you provide your express, informed, free, and unequivocal consent for the data you provide, and which are subject to the security, technical, and organizational measures provided for by current regulations, to be processed by CLAUDIA DESCAMPS MORAL as the data controller.
Who is the responsible for this website?
- Identity of the responsible: CLAUDIA DESCAMPS MORAL
- Trade name: CLAUDIA DESCAMPS MORAL
- NIF: 41560176G
- Address: C/ Pujades 45 Figueres (Postal Code 17600)
- Email: info@joiaimmobiliaria.com
- Activity: Real estate agency
- Contact details of the responsible part or representative, and of the data protection officer if applicable:
Monturiol Street, 19, Figueres (Postal Code 17600), info@joiaimmobiliaria.com
What Personal Data is Collected on this Website?
For the purposes outlined in this privacy policy, CLAUDIA DESCAMPS MORAL collects and processes the following personal data, depending on the different products or services you request on this website:
- Identifying information: name and surname.
- Contact information: postal address, email address, phone number.
- Contractual data: data related to contractual transactions, ID number, purchased products and services, financial operations, payment data.
- Browsing data: IP address, device type and identification, browser type, domain through which you access the website, browsing data, activity on the website.
On what Legal Basis are these Data Processed?
We process your personal data based on the following legal grounds:
- The execution of a contract with CLAUDIA DESCAMPS MORAL, for the hiring of services, publishing advertisements, and managing requested services.
- User consent regarding contact, subscription to content, and the sending of commercial communications via email, cookies, or messaging systems.
- The legitimate interest of the data controller in protecting users of CLAUDIA DESCAMPS MORAL's website from abuse and fraud in the use of our services.
For what Purposes will we Process your Data?
On this website, there are different forms, and the information collected from each form will be used as follows:
- Subscription forms for content: There are several subscription forms for activating subscriptions. The provided data will be exclusively used to send newsletters and keep you updated about news and occasional offers, exclusively for subscribers of joiaimmobiliaria.com.
- Contact form: There is also a contact form for inquiries, suggestions, or professional contact. In this case, the provided info@joiaimmobiliaria.com email address will be used to respond and provide information that the user requires via the website.
- Registration form: In this case, we request the following personal data: name and email address, so you can create an account in our system and access its functionalities.
- Download systems: On this website, various contents can be downloaded periodically in text, video, and audio formats. In this case, an email address is required to activate the subscription form. Your information is used for the purposes indicated for subscribers.
Retention period of personal data
- Client data: The retention period for personal data will vary depending on the service the client contracts. In any case, it will be the minimum necessary and can be retained for:
- 4 years: Law on Social Order Offenses and Sanctions (obligations related to affiliation, enrollments, withdrawals, contributions, salary payments, etc.); Articles 66 and following of the General Tax Law (accounting books, etc.).
- 5 years: Article 1964 of the Civil Code (personal actions without a special statute of limitations).
- 6 years: Article 30 of the Commercial Code (accounting books, invoices, etc.).
- 10 years: Article 25 of the Law on Prevention of Money Laundering and Terrorist Financing.
- Subscriber data: From the time the user subscribes until they unsubscribe.
- Potential client data: Data will be retained throughout the duration of the established commercial relationship and, once concluded, for two years unless the user requests deletion before that time.
What are your rights regarding the use of your data?
Any individual has the right to obtain confirmation from CLAUDIA DESCAMPS MORAL as to whether or not personal data concerning them is being processed.
Individuals have the right to:
- Request access to personal data concerning the data subject.
- Request rectification or deletion of data.
- Request the erasure of data.
- Request the limitation of data processing.
- Object to data processing.
- Request data portability.
If consent has been given for a specific purpose, the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
If you believe your rights regarding the protection of your personal data have been violated, especially if you have not received satisfaction in exercising your rights, you can file a complaint with the competent Data Protection Authority through their website: https://www.aepd.es/es
To exercise these rights, you can write to info@joiaimmobiliaria.com
A form for exercising these rights is available; you can request it via email or, if preferred, use forms provided by the Spanish Data Protection Agency or third parties.
These forms should be electronically signed or accompanied by a photocopy of your ID.
If someone is representing you, they must attach a copy of their ID or the form must be signed with their electronic signature.
Forms can be submitted in person, sent by mail, or emailed to the address of the responsible party listed at the beginning of this text.
Notification and declaration of security breaches
At CLAUDIA DESCAMPS MORAL, we implement appropriate security measures at the risk level to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks associated with processing and the nature of personal information. However, if CLAUDIA DESCAMPS MORAL determines that your service data has been misappropriated (even by an employee of CLAUDIA DESCAMPS MORAL), exposed through a security breach, or acquired improperly by a third party, CLAUDIA DESCAMPS MORAL will immediately inform you of such security breach, misappropriation, or improper acquisition.
To which recipients will your data be disclosed?
Many tools used on this website for data management are contracted by third parties. To provide strictly necessary services for the development of activities, CLAUDIA DESCAMPS MORAL shares data with the following service providers under their respective privacy conditions.
External service providers (for example, payment processing services, order processing, analytics, marketing campaign management, website management, email distribution, and other similar service providers) so that they can perform business functions on behalf of CLAUDIA DESCAMPS MORAL
The web development and maintenance company, or the hosting company, may occasionally have access to this website. They have signed a service contract that obliges them to maintain the same level of privacy that applies to the processing carried out on this website.
Any international data transfers resulting from the use of tools or service providers will adhere to the Privacy Shield agreement, which ensures that American software companies comply with European data protection policies regarding privacy, confidentiality, and data security.
Specifically, this website uses the following tool:
- Analytics tools: Google Analytics
Secrecy and data security
joiaimmobiliaria.com is committed to the use and processing of the user's personal data while respecting its confidentiality, in accordance with their purpose. We also commit to fulfilling our obligation to store them and take all measures to prevent alteration, loss, unauthorized access, or processing, in accordance with the current data protection regulations.
This website includes an SSL certificate. This is a security protocol that ensures your data travels intact and securely. In other words, data transmission between a server and the web user, as well as feedback, is fully encrypted.
joiaimmobiliaria.com cannot guarantee the absolute impregnability of the Internet network, and therefore, data breaches through fraudulent access by third parties.
Regarding the confidentiality of processing, CLAUDIA DESCAMPS MORAL will ensure that anyone authorized by CLAUDIA DESCAMPS MORAL to process customer data (including their staff, collaborators, and service providers) will be under an appropriate obligation of confidentiality (whether contractual or legal).
In case of any security incident, upon becoming aware, CLAUDIA DESCAMPS MORAL must notify the customer without undue delay and provide timely information related to the security incident as it is known, or when reasonably requested by the customer.
Accuracy and truthfulness of data
As a user, you are solely responsible for the accuracy and correctness of the data you submit to joiaimmobiliaria.com, thereby releasing CLAUDIA DESCAMPS MORAL (CLAUDIA DESCAMPS MORAL) from any liability in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the provided personal data and commit to keeping them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.
Revocability
The consent provided, both for data processing and data sharing of the interested parties, can be revoked at any time by notifying CLAUDIA DESCAMPS MORAL (CLAUDIA DESCAMPS MORAL) according to the terms established in this privacy policy for the exercise of ARCO rights. Such revocation shall not have retroactive effects under any circumstances.
Changes in the privacy policy
CLAUDIA DESCAMPS MORAL reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as industry practices. In such cases, any introduced changes will be announced on this page with reasonable advance notice before implementation.
This privacy policy was last updated on 24/07/2023.